Terms of Service

Welcome to https://trindkidz.com, the official website of M/S TRIND BOOKS AND STATIONERS (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, including all content, features, and services available through it.

By accessing, browsing, or making use of the website, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please do not use the website.

1. Eligibility

By using our website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. You also agree that you are legally capable of entering into binding contracts under applicable laws.

2. Website Use and Content

• The content on https://trindkidz.com, including but not limited to product descriptions, text, graphics, logos, images, and digital downloads, is the property of M/S TRIND BOOKS AND STATIONERS and is protected by copyright and intellectual property laws.
• You may access and use the website for personal, non-commercial purposes only.
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or its content without our express written permission.

3. Product Information and Availability

• We aim to ensure that all product information displayed on the website is accurate and up to date. However, errors such as typographical mistakes, pricing inaccuracies, or omissions may occasionally occur.
• We reserve the right to correct any errors, update information, or cancel orders if any information on the website is inaccurate at any time without prior notice.
• All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

4. Orders and Payments

• When you place an order through our website, it constitutes an offer to purchase the selected product(s) in accordance with these Terms.
• All orders are subject to our acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.
• Prices listed on the website are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes, as stated.
• Payment must be made in full at the time of placing the order through the available payment options on the website.

5. Shipping and Delivery

• We strive to dispatch orders promptly and provide estimated delivery times based on standard shipping timelines.
• Delivery dates are approximate and not guaranteed. We are not liable for delays caused by courier companies, weather, or unforeseen circumstances.
• Any claims regarding delivery issues must be raised within 7 working days of the expected delivery date.

6. Returns and Refunds

• We follow a transparent return and refund policy. Returns are accepted only under specific conditions such as receiving a damaged or incorrect product.
• To initiate a return or refund request, you must contact us within 3 days of receiving the product, providing details and evidence (such as images) of the issue.
• Approved refunds will be processed within a reasonable time, and the amount will be credited to the original payment method.

Note: Customized or special-order items may not be eligible for returns.

7. User Accounts

• Some areas of the website may allow or require user registration. If you create an account, you are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate, complete, and updated information during registration and to notify us of any changes.
• We reserve the right to suspend or terminate user accounts that violate these Terms or are suspected of misuse.

8. Prohibited Activities

While using our website, you agree not to:

• Violate any laws, regulations, or third-party rights
• Submit false or misleading information
• Upload or transmit viruses, malware, or harmful code
• Engage in spam, phishing, or deceptive conduct
• Attempt to gain unauthorized access to the website or its systems
• Interfere with the website’s functionality or security features

Any violation of these terms may result in termination of your access and possible legal action.

9. Intellectual Property

All intellectual property on the website—including trademarks, logos, product names, design elements, and content—is owned or licensed by M/S TRIND BOOKS AND STATIONERS. No part of the site may be copied, reproduced, distributed, or used for commercial purposes without written consent.

10. Limitation of Liability

We strive to ensure the website functions correctly and information is accurate. However:

• We do not guarantee the website will be free from errors, interruptions, or security vulnerabilities.
• We are not liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of the site or products purchased from it.

11. Indemnification

You agree to indemnify and hold harmless M/S TRIND BOOKS AND STATIONERS, its owner, employees, agents, and affiliates from any claims, damages, losses, or liabilities arising from:

• Your violation of these Terms
• Your misuse of the website or its services
• Your infringement of any intellectual property or third-party rights

12. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Varanasi, Uttar Pradesh.

13. Changes to Terms

We may update these Terms of Service from time to time to reflect changes in our services or legal requirements. The updated Terms will be posted on this page with the revised effective date. Continued use of the website following such updates constitutes acceptance of the modified Terms.

14. Contact Information

For any questions, concerns, or feedback regarding these Terms of Service, please contact:

M/S TRIND BOOKS AND STATIONERS
 Owner: Mr. Ankit Gupta
 Address: N-9/40-K-2, New Colony, DLW, Varanasi, Uttar Pradesh, 221109
 Phone: +91 9839943190
 Email: trindbooks@rediffmail.com